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I went to the gas station in Chicago on Austin and Harrison I bought a phone charger and took it back first I was told that I couldn't return it they only give a 30 min refund /exchange when purchasing the cord that was never said they do not give cash recites and so I couldn't give Mike the csr person that he goes off tell me to get the *** outta there store then another man no uniform no name tag comes from the back tells him to just give me the money back he goes to give me a charger and I refused to take it he finally give me the refund I ask for there corporate number and he refused he told me to get the *** out and to never come back and that it's my broken raggedy *** phone not the cord I would never do business with shell again and I will spread the word out to all my family and friends as well

This person wrote the review because of return, exchange or cancellation policy of cell phone charger from Shell. Reviewer claimed that he or she wants Shell to read this review and look into the issue (if any).

The author asks this business to immediately contact him/ her to briefly discuss his/ her negative experience with the company.

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