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Shell - Took extra money off my visa debit card

Shell - Took extra money off my visa debit card
Shell - Took extra money off my visa debit card
Shell - Took extra money off my visa debit card
I was charged an extra $18 out of my visa debit card for v power 93 gas on Wednesday May 16,2018 at 5:01 pm at the shell gas station at 816 Randolph St. thomasville nc 27360. The cashier woman told me to wait a couple of days to see if my money has been added back to my account but has not. Would like to get my $18 back and resolve this issue. Thank you.
3.0
Details
Additional Fees
Billing Practices
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Staff
Value for money
Website
#1260365
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Shell - Rude customer service

There was a shift change that started while I was fueling. I got a car wash and reciept did not print out. So I was forced to wait the entire 15 minutes in the cold to get my reciept so I did not waste $10. I asked to return the car wash and they refused. Terrible customer service. Will not be coming to Pinole, CA location ever again.
1.9
Details
Additional Fees
Billing Practices
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Staff
Value for money
Website
#1259426
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Shell - 1259163

I was charge for gas on pump 8 around 11:46pm for 20.00 that didnt work Im not sure why....I went to the cashier they couldnt give me gas on another pump nor my money back on my card I call the stiore May 17th around 6am I talk to the manager name Jack he told me over the phone that the money wasnt charge so its back on my card I call my bank and it havnt
#1259176
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Shell - Unsatisfied customer

Im calling to make a complaint about Shell gas station in Jax,FL on Universty Blv I paid $20.00 for gas. When I go to pump my gas the gas was not working and I use my credit card I wasnt able to get any gas nor my money back on my card
1.0
Details
Value for money
#1259163
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My car wash expired and I asked them to honor it and they would not. I have a receipt to prove I paid for it. They were rude and condescending and made fun of me. If this is not resolved, I’m not going to shell any longer. I have been going there for years, I’m done!!...
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Anonymous
Durpa

So at 63 you can’t figure out how time works? Your pass has expired. You had a period of time to use it and did not. That is NOT THEIR FAULT!!! For all they know you DID use i...

1.5
#1259111
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Shell - I Was charged more then I should have been

I was charged credit card price to use a gift card shell gift card
#1258912
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Shell - I Was charged more then I should have been

I went in and talked to the manager and he told me to call the company I should not be charged a credit card price to use one of your gift cards that's not right you are a scamming us with all your high gas prices charging credit card price to use a gift card what are you doing take all my money
#1258901
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Information on a credit card used at a Phoenix shell

My credit card was used at a shell without my consent I need more info on who used it
#1258291
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Where to start, heads up if you are traveling and call Travel Alert. Let's start with, I prepaid $400 about 5 days before we were taking a road trip (always PIF on my bill since 2004) so we had a CREDIT before we started. Don't you think the fraud dept. would have...
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h.kitchener
h.kitchener

Use a regular old Visa or Discover card not one issued by Shell or any other gas company. Sounds like Shell really doesn't care about customer service if they don't offer 24 h...

1.3
I didn't like
  • Not well educated or training employee
  • Customer service
#1257237
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Shell - A worker cussed me out

Tonight on 5 /15 a worker cussed us out for coming into the store because she was in the bathroom we didnt know that and she should have the door locked called me a white ***
#1256945
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