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1.0

I was on empty gas and purchased a shell gift card of a $100.00 a few days before and all three gas stations on my way home declined my card. I went to the original place where I purchased my gift card with receipts and they said there is nothing they can do and would not give me my cash back, meanwhile I am empty on gas and no cash.

Customer Service said it was because of a update in software. I will never purchase another Shell gift card again.

customer service is poor .The Shell gas stations that sell the card have employees who are not customer friendly. I guess I will carry cash than go through this inconvience.

Reason of review: Return, Exchange or Cancellation Policy.

Monetary Loss: $40.

Preferred solution: Full refund.

Location: 365 W Central Ave, Brea, CA 92821, USA

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Bookcrazy

This makes no sense. Why didn't you just purchase gas if you were low?

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