I was charged $119.46 on my purpose prepaid Visa card but, the outside card insert said it declined, the inside cashier also said it was declined.. I had to pay $8.00 in cash to get enough gasoline to make it home on. I didn't understand why it declined either times,...Read more
I went to the Shell Station to purchase gas on 9/15/17 In Sonoma. Two of your employees where busy on their cell phones watching something on his and her phones. One employee was sitting on the floor of the gas station office. I first thought it was the employees...Read more
I have been loyal customer for Shell gas for 10 years . Today , this is the first time ever in my life I was so embarrased in front of people in a Shell gas station . It was like a normal day , my gas tank goes almost empty , i stopped by this gas station to fill up...Read more
Shell - Bad performance gas
Whenever i put gas from these two gas station my car give very bad performance (hwy 6 and beachnut, way clyaton and 59) Please check there gas
Shell Customer Care Review
I purchased a 3-month carwash card. I've been going through a very bad experience. Every time I go for a carwash near my home. It takes me more than half an hour in the line!!!!!!!! I want to get a refund. Wasting my time.
Shell Sanitary Conditions Review
Napa California Trancas street Shell gas station. Atvthe pumps the window squeegee are old and sponge falling apart. The squeegee water by pumps is black colored and trash overflowing at pumps. Then no receipt tape at pump 7 so had to go into the store and this has Happend 2other times where I had to go into store to get my receipt for car wash code.
Short Review on October 25, 2016
SHELL IS THE WORST!!! I will never ever buy Gas from them, I got no gas and no refund. Still fighting them.
I did not have enough money for my order and he said to you didn't add it up before you came up here and my reply was I could of if there were prices on everything. I asked for a receipt and was not given one after purchases. I will not be going into a shell station...Read more
On June 21st bought $500 in Shell Gas Gift Cards at Smith's Grocery. We do this once a month for 2 reasons. 1. The 500 in cards gives us 1000 smiths points giving us 2, 1.00 at the pump. DON'T DO THIS!!!! Went to Idaho on the 22d and then to Alberta Canada on the 23d....Read more
I stopped at the Shell station on Hamilton and Highway 17 in San Jose and stood in line for the public restroom for a very long time only to learn that the toilet was clogged rather than being occupied by someone else. When an employee came out of the employee...Read more
I was at this particular petrol station with intention to fill in some gas and buy some pastries .after selected the pastries, I proceed to the cashier to foot the bill. But out nowhere came an arrogant and rude old man ( guess he's the owner), shouting asked to remove...Read more
Planning a road trip, I prefer gift cards over credit to avoid skimmers. I stopped at Home Depot and noticed Shell gift cards near checkout. I grabbed a $50 card. The cashier rang it up for me at self check. I paid with my credit card. As my receipt was printing, the...Read more
I didn't like
- Being cheated
My husband and I stopped in at the Shell gas station on Sutterville Road in Sacramento to purchase gas. While I was there I decided to use the restrooms. I went to the back and found that the door was locked. I then went to the front and waited my turn in line and...Read more
WE STOPPED AT THIS SHELL STATION THIS MORNING TO FILL UP. WE WENT IN TO USE THE RESTROOM. THE MANAGER REFUSED TO ALLOW ME TO USE IT. I IMMEDIATELY LEFT THE STORE AND LET MY HUSBAND KNOW THE CLERK REFUSED ME. WE DECIDED NOT TO FILL OUR CAR THERE AND STOPPED FILLING IT...Read more
I didn't like
- Employees dis respectful
- Customer service
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