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  • Customers like
    • Gas the convience of location 3
    • Quality of fuel 2
    • Good gas 1
  • Customers don't like
    • Horrible customer service 6
    • Customer service 6
    • Poor employee management 4

Re: Sales Receipt 57b545 298002 Shell station: 803 Bloomfield Avenue West Caldwell, NJ 07006 Date: 4/27/16 9:35 pm Auth #: 027530 Account #: 645 431 974 17001 Hello, I have been a loyal Shell customer since 1982. I only purchase Shell gas. As a result, I have encountered many, many attendants. I have never written before but I feel compelled to inform you that this evening, while at the above-referenced station, I was treated in a very rude manner by the male attendant on duty. The incident evolved as follows: I stopped for gas and pulled... Read more

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  • From mobile
  • Shell
  • Apr 26
  • #836489

shell gas in burbank lake/ alameda has car wash falling apart,blower not rotating. side brushes banging side mirrors hard do not use manager not hear complaints Add comment

Hello, my name is Christian Moraga, I‘ve been a loyal customer of the Shell gas station located at 4750 W. Rosecrans Ave. Hawthorne, CA 90250 for over 6 years, on 3/31/2016 I went to fill up my tank, which I normally do here at least twice a week , since I drive a lot for work, this time the pump card reader didn’t work and I had to go up to the cashier whose name is Alberto Latorre. I’ve always tried to avoid this gentleman because a bad experience I already had asking him for air to pump my tires when he yelled telling me that the pump was... Read more

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Very poor customer service at the Shell in Duson, Louisiana 9103 Cameron St. Pass it up and go to the Shell station on 400 Austria Rd. In Duson, La. Excellent customer service. Add comment

  • From mobile
  • Shell
  • Apr 06
  • #824330

You lost a loyal customer tonight, I will start gojng to the BP ststion just b down the street. Add comment

  • From mobile
  • Shell
  • Apr 06
  • #824329

I just filled up shell gas Tuesday afternoon ,and noticed on my bank statement that they had over charged me by 49 dollars. I went to the station and all I could get out of them was that it would be back on my card in two or three days. I will never by shell gas again. I have checked my statements from other gas stations from around here and none of them have yhis practice. Add comment

  • From mobile
  • Shell
  • Mar 29
  • #819346

Station location 7200 nw 36 street the have instruction the bathrooms keys are misplaced and can't use it I toll her what do you do for bathroom she replay I don't go Add comment

On March 28, 2016 I bought gas at 74 Fuel Stop in Harrison, Oh and was told that the fuel rewards and Kroger reader was down whenI went in to pay, but there was no note indicating such information. Also, in Woodlawn, Oh, that Shell station charges .40 more per grade, so disheartening. A customer told me not to buy gas at this Shell, go to Speedway or Kroger, because they overcharge. Add comment

I WENT TO THE SHELL CAR WASH IN MONROE OH ON RT 63. HAD DIFFICULTY GETTING THE CAR WASH TO START HAD TO HAVE CLERK IN STORE HELP ME. ONCE IT DID START, IT STARTED PULLING ME THRU AND THE WATER DID NOT TURN ON AT ALL. EVERYTHING ELSE WORKED BUT NO WATER.I WENT BACK IN AND GOT MY MONEY BACK AND TOLD THEM THEY NEEDED TO PUT OUT OF SERVICE SIGN ON IT AND SHE TOLD ME " IT WORKED EARLIER BUT ONE OTHER PERSON HAD PROBLEMS WITH IT ALSO" WHEN I TOOK A LOOK AT MY CAR , I HAD SCRATCHES ON MY HOOD AND ROOF.i WILL BE TAKING MY CAR TO GET ESTIMATE ON... Read more

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  • From mobile
  • Shell
  • Mar 15
  • #810295

Worst bathroom in the world pee was on the ground and in the girls bathroom was clogged up. I will never attend there bathroom ever. Add comment

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