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  • Customers like
    • Close to where i work1
    • Poor pumping station1
    • Quality of fuel1
  • Customers don't like
    • Poor employee management3
    • Kissing employees day shift1
    • Terrible service and prices1

  • Jul 25
  • Service Centers and Customer Services
  • Seattle, Washington
  • Shell Card
  • 4
  • REVIEW RATING 4/5

Our Shell Station was upgraded with new pumps with TV in the pump, just what I want .When I put my Shell Card in I'm told to see the attendant. This is the 2nd time in a row this happened to me and figured it was some glitch with the new pumps. I'm told by the " owner" that it's not his problem, if I want to use my Shell Card, I have to come inside, wait in line, leave my card, go back out and... Read more

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  • Jul 05
  • Service Centers and Customer Services
  • Los Angeles, California
  • Shell Service Station
  • 21
  • REVIEW RATING 4/5

This afternoon l when to gas on my car at shell gas station on hidden valley/ norco.when l pay to the men in the cashier l was like a Samoan young men l pay and put in the side a milk and a cocacola in the bottle so l cant get price Chechen when the men seemed he star to harrasing me about I all you need but my plane was my bf is putting the gas l will pay for that first and then l can't take my... Read more

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  • Jul 04
  • Service Centers and Customer Services
  • Lemoore, California
  • Shell Credit Card
  • 15
  • REVIEW RATING 3/5

july 3 2015 between 8:30 to 9:00 in the morning I went to gas up my car at Shell gasoline station in bush street Lemoore Ca. I having problem with my shell card that it says I needs to see a cashier. That time Tony was the cashier and I was asking the problem of my card, but he said he can't help and me and he give me an attitude. This will be the last time I will go to this station and I will... Read more

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  • From mobile
  • Shell
  • Jul 01
  • by anonymous
  • #659302

I had to wait in line for about 10 minutes. The manager wouldnt come up and help the cashier. Add comment

  • Jun 29
  • Service Centers and Customer Services
  • Memphis, Tennessee
  • Gas
  • 17
  • REVIEW RATING 4/5

I went to the station on Union Ave in Memphis, TN Pumped $20 in gas. The next morning my car was shaking and my engine light came on. I told my mother and she expressed this happened to her after visiting the same station a few months before. Out of a few hundred dollars in repairs :( Same with my mother’s van. This is NOT a coincidence. I later find out it happened to my daughters friend... Read more

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  • From mobile
  • Shell
  • Jun 18
  • by anonymous
  • #652215

I was at she'll gas station on mound and 9 mile they customer service is absolutely horrible I will never step foot in there again and I have to walk pass it every day going to work the guy on midnight needs to be fired Add comment

  • Jun 05
  • Products
  • Jacksonville, Florida
  • Marlboro Cigarettes
  • 18
  • REVIEW RATING 4/5

I went to shell by my house and as always they never have... the shelf is full of the cigarettes i wanted... in the past they have taken 10 packs off the shelf and got for the price of a carton by ringing up marlboro special blend lights i smoke the reds.... the girl told me today she could not do it well you either allow them to or not to do it.... There was at least 2 cartons that were on the... Read more

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  • Jun 02
  • Service Centers and Customer Services
  • Chennai, Tamil Nadu
  • Fuel
  • 10
  • REVIEW RATING 4/5

Poor service is provided by Pallikarani Chennai shell petroleum station. Literally they are cheating by filling less amount of fuel. After filling the fuel , they are offering manually feeded computer bill. Who want this bill? Eventhough higher then market price, still the quality is good. That is the reason people are using shell. Shell top management should take serious action to this . Here... Read more

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  • Jun 02
  • Service Centers and Customer Services
  • Providence, Rhode Island
  • Gasoline
  • 13
  • REVIEW RATING 4/5

Shell station on west shore road,Warwick,Rhode island. The manager Pravin lied about the use of stop and shop card for gasoline discount. He claimed that stop and shop network is not working so I had to pay full price. But I insisted that they try again and again and the cashier finally was able to process the discount. This happened before. I suspect that the gas station attendants are scheming... Read more

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  • Jun 01
  • Service Centers and Customer Services
  • Fallings Park, England
  • Disabled Customer Assistance
  • 44
  • REVIEW RATING 4/5

Refused my disable husband use of toilet saying it was for customers use only at shell south road Waterloo mersyside told my friends who work for a local taxi firm to boycott this garage The so called gentleman wasn't young himself Read more

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