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  • Customers like
    • Quality of fuel 2
    • Gas the convience of location 2
    • Good gas 1
  • Customers don't like
    • Customer service 4
    • Horrible customer service 4
    • Poor employee management 4
  • From mobile
  • Shell
  • 16 hours ago
  • #789034

Very tired of finding no window washing fluid when i fill up. Being cheap or lazy employees? Washington & Redstart rd, Naperville is the latest. Every container empty! Add comment

  • From mobile
  • Shell
  • 20 hours ago
  • #788865

Was on hold for over 45 minutes to discuss a Chicago auto show ticket discount promotion. End result shell would not honor their advertised promotion. I am no longer going to be a shell customer Add comment

I had reason to visit the Shell Service station in the early hours of the morning. It is advertised as a 24 hour facility. The flowers were out as were the other things. On the sign in big bold advertising,, it states that you can purchase COSTA COFFEE at this site. Not according to the night staff at this station. I can understand that for security reasons the door is locked at a certain time,... Read more

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V. English When I went to fill up at a Shell gas the pump (1010 Jarry West, Montreal, Quebec) on the 15th of January 2016 I was defrauded of 40$ by the store clerk. When I took his picture he tried to steal my phone. When he couldn’t take it from me, he started hitting it. I ran into the lot. He chased me, grabbed me by the arm got in my face and tried to take my phone once again. He only backed... Read more

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I drive a tow truck I stopped at a Shell station off interstate 75 in Marietta Georgia to get something to eat and drink I had a car on the back of my tow truck soon as I walked into the store the person behind the counter says I have to move my vehicle because it's not parked in a parking space there is no parking space big enough to fit a tow truck towing a car I said I will only be a second I... Read more

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1350 S US-12 FOX LAKE, IL 60020 This is by far the worst gas station I have ever been to. I would drive out of my way just to put v-power in my truck. if I drive by and see 2 or more cars forget about it its a 30 min ordeal. employees have the worst moods not only that slow and to top it off not even well trained. I can not belive shell would let this owner get away with this service. pumps are... Read more

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  • From mobile
  • Shell
  • Jan 22
  • #775575

She'll: stop wasting my time at the pump requiring me to pot out of buying a lottery ticket before I pump. Add comment

Has anyone had a problem with a Diesel Bug from Shell V Power Diesel. I have one so my BMW Main Dealer tells me needing a complete new fuel system at £7,000 yes £7,000 on my 730d Sport when I only ever use the Shell premium grade V Power Diesel. Shell say mine is the only complaint they have received but when I ask for this in an email they do not reply. Please Please let me know, Thanks, Ray. Add comment

Just left store number 461 at Val vista and university in Mesa Az. Person who said they were the assistant manager was extremely rude about replaying a lottery ticket. I asked to have my ticket checked and rescan to play again she said she didn't know how to do that and told me to take home a ticket and fill it out. I told her many other stations are able to scan it and some people in this... Read more

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the Shell gas station in Bolingbrook on Boughton and Weber Road is a joke every time you go in and ask a question the people working there don't understand the English language or their own language I lost a piece of my car in a car wash they told me I have to come back when the managers there in 2 days I couldn't leave a note for her I couldn't leave a message the phone number that's on line is... Read more

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