Submit ›
or
1.8 Based on 64 reviews
Compare to others
Respond to your
customers
  • Customers like
    • Gas the convience of location 3
    • Quality of fuel 2
    • Good gas 1
  • Customers don't like
    • Horrible customer service 6
    • Customer service 6
    • Poor employee management 4
Advanced
search
loading...
More Less

On july 24 2016 at approximately 8:15am.. My two children and i entered the shell gas station on 2905 Thomas Drive on Panama City Beach Fl. The smell coming from the restroom was gross...but being an emergency for one the children we had to endure. Toliet paper all over the floor dirty toliet. After finishing his buisness went to wash his hands...and wouldn't know it the dispenser wasnt working. I myself have not only worked convenience stores I... Read more

Was this review helpful? 0 0

Stopping in to grab his regular pack of ciggerets at the shell on providence rd nc intersection with 84 my fiance has been harrased by a woman that works there countless times. She has short hair thats dyed purple and piercings on her face aswell as a little on the heavy set side. Today she said "this guys an *** so we'll serve you first" to a woman behind him in line. HOW IS THAT PROFESSIONAL? another time she said "Have fun *** your underaged... Read more

Was this review helpful? 0 0
  • From mobile
  • Jul 08
  • #878970

Shell Gas Station , Cutler Bay, Florida near McDonalds and Southland Mall. This station is disrepectful of customers . As customers are standing in line waiting they serve other customers giving preference to those they wish. They shut off your gas and do not give you assistance after pushing the help button. 7/8/16 located 205 & US1. Former loyal customer

Add comment

It was the worst experience and the workers there were rude and disrespectful. I had a gift card that had 10$ left on it from when I used it before and I went to put 10$ in my gas tank and they told me it was my fault it wasn't working and that maybe my phone went up against it and drained the money out and there was nothing they could do. In a voice that wasn't even willing to help or listen to my concerns. Literally the worst experience I've... Read more

Was this review helpful? 0 0

Am very happy with shell and there gas prices but i had a problem with one of the pumps it stole my money when i put the zip cobe in it told me to go see the cashier am so i when on inside and i knew i had money on my bank account i told the cashier put ten dollars on pump 3 and it said decline i told the lady about what happen and she said she dont know how the pumps work. I lost 30 dollars i could of fulled it my race with V-power oh my oh my... Read more

Was this review helpful? 0 0
  • From mobile
  • Jul 03
  • #876205

Lake cook rd, and waukegan ave, in deerfield/northbrook il. Are the worst humans I've ever had to deal with on thus earth, not only was I refused service because I'm ***. But was also harassed by the low life *** attendent who called the police on me for taking his photo to send to management.

Add comment
  • From mobile
  • Jun 25
  • #871946

Disgusting place to visit horrible manager .. I had more than 4 bad experiences in this place and this is the last I will make my review b heard

Add comment

Hello, I wanted to take the time out of my very busy day to inform anyone that may listen that your manager named Kathy at Shell location 1145 Crocker Rd, Westlake, OH 44145 is extremely rude and hostile and uses very unprofessional language towards her employees. To the point I feel very badly for them. I live in Bay village only about a 3 minute drive from the store. So myself and my fiancee are there multiple times a day. It got so bad that... Read more

Was this review helpful? 0 0

Today (06-Jun-2016) I went to 780 Stelton Road, Piscataway, NJ 08854 USA fuel station to fuel my car. I asked the attendant to fill gas for $10 and gave my credit card (Please note that my car only holds 10 gallon and the empty light was lit). He said he filled it for $10 and gave me the receipt, but I noticed that the light was still lit. I asked him about this and he just did not care and told me something is wrong with my car. I went to the... Read more

Was this review helpful? 0 0

On more than one occasion the store clerk-manager (Malik, aka "Sonny") refused to honor prices posted on cooler racks in the beer section. The last occurrence was on May 19, 2016. Price posted for a quart of Miller High Life is $2.19; price at the register yesterday was quoted as $2.70 including tax. The price difference will not make or break most customers, but who wants to do business with shady operators like this, and where else will... Read more

Was this review helpful? 0 0
Did not find what you were looking for?
 
×
You are reading about Shell.
Filing a new complaint about
×